Shipping
Domestic Shipping
We offer two options for shipping within Australia.
- Standard - Sendle.
- Express - Australia Post.
Sendle
Our preferred carrier. Why? All shipping is 100% carbon neutral and the satchels are fully biodegradable (worms love them!). Parcels are trackable and insured to a maximum value of $1,500.
Please note, Sendle do not ship to PO Boxes. Should you require shipping to a PO Box, please select Australia Post Express Shipping at checkout.
Sendle estimated delivery times are automatically calculated at checkout based on your location. Usually you can expect your parcel within 7 – 10 business days from date of shipment.
Australia Post
Available for when you want your parcel faster or if you want delivery to a PO Box. Parcels are trackable and insured up to a maximum value of $1,500. Usually you can expect your parcel within 1 – 4 business days from date of shipment, depending on your location.
International Shipping
Covid impact on international shipping
Due to the cancellation of many international flights and country-specific restrictions, overseas shipping times may experience unavoidable delays. While we can estimate delivery within 21 – 35 business days, please be aware that during these challenging times, delivery may exceed this timeframe.
Should you require your purchase in a shorter timeframe, please contact us for expedited courier rates.
We currently offer two options for shipping Internationally.
- Standard - Sendle.
- Express International - Australia Post.
Sendle
The cost effective, 100% carbon neutral option and our preferred carrier. As with domestic shipping, parcels are trackable and insured to a maximum value of $1,500. This is the Standard, slower option.
Australia Post
Please note, this Express option is not available to all countries. Prices are dependent on the weight of your order and the country you are shipping to. Parcels are trackable and insured up to a maximum value of $1,500.
Please note: Customers outside Australia may also be liable for customs and import duties, quotas, permits, product restrictions and other local requirements.
Additional Cover
Both Sendle and Australia Post include insured cover up to $1,500.
Australia Post can provide additional cover up to an insured value of $5,000 at extra cost. Should you require this option, please contact us prior to placing your order.